Mesh Beach Shoes
Mesh Beach Shoes Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Mesh Beach Shoes has 1.2 star rating based on 107 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Shoes look good, Never arrived no communication no way to call, Good quality.
Cons: Do not respond and no way to return or exchange, Never had product delivered, No responses from customer service.Recent recommendations regarding this business are as follows: "Never buy anything from Mesh Beach", "Buyer beware", "No recommendation!", "never", "Brand listed may not be brand of shoe".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Mesh Beach Shoes has 1.2 star rating based on 107 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Shoes look good, Never arrived no communication no way to call, Good quality.
Cons: Do not respond and no way to return or exchange, Never had product delivered, No responses from customer service.Recent recommendations regarding this business are as follows: "Never buy anything from Mesh Beach", "Buyer beware", "No recommendation!", "never", "Brand listed may not be brand of shoe".
Most users ask Mesh Beach Shoes for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCanceled order, they kept my money
I ordered a pair of sandals, paid them $28 (via credit card). Within an hour I got email saying I would get the sandals in 4-6 weeks!!
Nothing was ever said about this when I ordered the item. I IMMEDIATELY emailed them, told them to cancel the order and not to charge my credit card. Six days later I have heard nothing. No response.
They charged my credit card. NEVER buy anything from these people. They are scam artists. Here's what they sent me.
Hey Susan,We are delighted that you found something you liked!We're sending this email to confirm your order.
Your order number is 109817. As soon as your package is on its way, you will receive a delivery confirmation from us by email.
- Nice photos on website
- But you will never get the product
- Never buy from them
- No product received
Preferred solution: Full refund
User's recommendation: Never buy anything from Mesh Beach
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Coos Bay, OregonUnresponsiveness of company
This company operates from what I can see under two different company names, Mesh Beach Shoes and My Comfy Heels, two phone numbers, one answered by a recording in an Asian language, the second one given to my by my credit card company never gets answered, just comes back to my cell as "user busy" no matter how many times I tried. The return address on the packaging is an address in Delaware with no company name.
A Google search gave me a company name for that address which I called but they had no idea what I was talking about. The phone number on the website is in Hawaii and my credit card company said the address for a return is Canada. All I wanted to do was return a pair of shoes (now out of the return window) that were marked with the correct size but my daughter who has a shoe size two sizes smaller couldn't even for it them. I have spent countless hours writing dispute letters, filling out forms for my credit card company and it's bordering on ridiculous.
Oh, did I mention that when I filled out the online customer service form, the email I received back (very cryptic) had a heading of "Help me" asking for the same information I put on their form. I originally thought this email was spam! At this point in time, the shoes don't fit and I am exhausted just trying to return a $38 pair of shoes.
They will be donated to a local homeless shelter. See middle shoe picture below compared with my existing shoes.
User's recommendation: Run, don't walk away from this company
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNon responsive company. I'd give it 0 stars if I could.
Evidently this company goes by at least 2 different company names, Mesh Beach Shoes and My Comfy Heels. The order confirmation was Mesh Beach Shoes but come through on my credit card as My Comfy heels.
I received a pair of shoes that were too small even though they were marked with the correct size. My daughter who has a shoe size 2 sizes smaller couldn't get her foot into the shoes. I tried to reach them by the phone number on their website but it is answered in an Asian language. My credit card company gave me another number but my call never went through but came back to my cell phone as "user busy".
The website phone is a number in Hawaii, the return address on the packaging is a Delaware address and according to my credit card company, the address to return the shoes is in Canada. When I Google searched the Delaware address (because there was no company name on the return address), I called them. They had no idea what I was talking about. I filled out the form on their site with my order info and an email came into my in box titled "Help me".
Wasn't sure if it was spam. They asked for the same information I had already given them! Bottom line is, I have spent countless hours disputing this charge ($38) and at this point in time, it's not the money.
It is the principle. I'll be donating these shoes to a homeless shelter since they can never be worn by me.
- No responses from customer service
Preferred solution: Full refund
User's recommendation: Run don't walk away from this company!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThey sent me the wrong sizes
- I like their shoes
- Horrible customer service
Preferred solution: The correct sized shoes.
User's recommendation: Buyer beware
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Lynn, MassachusettsThey sent me the wrong size shoes
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTook 2.5 months versus 2 weeks to deliver and only delivered when I disputed charge
- Sizing and quality
Preferred solution: Full refund
Returns
User's recommendation: No recommendation!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Mesa, ArizonaWrong size shoes
- Nice shoes
- Bad return policy
Preferred solution: Full refund
User's recommendation: Returns are difficult!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Mandurah, Western AustraliaNo arrival of goods
User's recommendation: Avoid buying without checking a company you don’t know
Have contacted 3 times re order 108233. Would...
Can’t get any response from customer service support
Preferred solution: Exchange for the correct size
I email several times and no answer called once and no answer. why you charged me for TWO pair of sandals and Iordered one
- Good quality
- Service
Preferred solution: Full refund
User's recommendation: never
Didn't get what expected, no response to emails
User's recommendation: Brand listed may not be brand of shoe
Trust your spidey sense
- Looks good online
Preferred solution: Full refund
User's recommendation: NO! Just NO!
Need to speak with a representative
- I like them
Preferred solution: Exchange the size’s
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Perth, Western AustraliaAbsolutely no customer service, Do yourself a favour a don’t purchase anything from this company. Sent me completely wrong size, item not as described and never replied to my complaint.
After several phone calls via my Pay Pal account I was offered by the company a full refund only if I posted the sandals back to the supplier in Canada. Only on receipt of the sandals would I then receive a refund.This was not even possible as it would have cost me...
On one pair of sandals at the front the buckles are two different sizes so one doesnt sit right. Poor quality workmanship, cheap nothing like photo. Straps are too short and expose the Velcro, doesnt look good.
Delivery was very poor and took over a month. Contacting the seller terrible, they just send you an email asking for your order number which, I gave to them many times.
Complained again supplying photos, still receiving same reply.
After that no replies at all.
Had to file a dispute via payment merchant.
Absolutely terrible customer service. Following tracking looks like they are made in Mexico on the cheap.
User's recommendation: Don’t purchase anything from this company
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I ordered shoes since June 19 and still have not received and they are not answering their phone.